Electrical Governmental Aggregation Program

Term: 12 Months (October 2020 - October 2021)

Pricing: 4.485 / KWH

Carrier: Volunteer Energy

Termination Fee: $0.00 (Customers who elect to leave the program will not be charged an early termination fee)

Administrative Services:

• Design, print and mail the Opt-out letter to all eligible participants including a sheet of Frequently Asked Questions to provide assistance.
• Administer the Opt-out process including database preparation, handling of opt-out form information, and final enrollment list compilation.
• In the case of an Opt-in program for Mercantile Accounts:
• Design, print and mail the Opt-in marketing materials and letters, conduct follow up interaction which may include phone and email contact to all eligible participants.
• Administer the Opt-in process including database preparation, handling of opt-in form information, and final enrollment list compilation.
• Provide a call center to handle information calls.