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The City’s Water Meter Replacement Project is over 75% complete.  The existing meters are no longer supported, and the replacement of all meters is mandatory.  If you have not had your water meter replaced, it is critical that you contact the City’s contractor, Mass Installation Inc. at 1-800-933-1360 to schedule an appointment at your earliest convenience.  If Mass Installation has informed you that you need to make repairs before they can replace your meter, please do so as soon as possible and then contact Mass Installation to reschedule an appointment.

Appointments can be made Monday through Friday between the hours of 8:00 and 5:00 by calling Mass Installation at 1-800-933-1360.  You can also request an appointment by going to Mass Installation’s website at

Please remember that meter replacements are mandatory.  Failure to comply could result in interruption of your water service.

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